This article is focused on issues that owners of wooden doors and windows may deal with: product surface maintenance. In the beginning the author presents and compares pros and cons of two popular types of products (made of wood and PVC) in terms of surface service requirements. Then a precise analysis of common types of damages caused by ageing or insufficient maintenance follows. The next part includes a case study focused on step-by-step described process of professional wooden windows surface restoration. Finally, the author summarizes and concludes by proving that concerns about too demanding maintenance of wooden products should not be considered as the main criterion when considering a purchase of wooden or PVC windows.